Incidents and maintenance reported on status page for LionWise https://status.lionwise.co.uk/ en https://status.lionwise.co.uk/incident/1100679 Thu, 22 Oct 2026 10:00:00 -0000 https://status.lionwise.co.uk/incident/1100679#20136d7e0bda6f1309bea79fbc4778450b73d7278b54c1e5738438ca65e32775 Incident The issue was fixed at 11:00 on 22/10/26. https://status.lionwise.co.uk/incident/1100679 Wed, 21 Oct 2026 06:00:00 -0000 https://status.lionwise.co.uk/incident/1100679#f4074c1a592893cdaffd0691eb9596e6b540aa3815d67df67a46187820ee340c Incident Due to no report at the time, and for the sake of honesty, this was prepared on 23/10/26 --- ## Executive Summary On 21 October 2026, the origin server for lionwise.co.uk experienced two periods of unresponsiveness, returning empty or invalid HTTP responses that triggered Cloudflare 520 errors. The primary event occurred at **10:25 UTC** (155 affected requests), with a smaller event at **06:00 UTC** (37 affected requests). Separately, habseclipse.lionwise.co.uk experienced SSL handshake failures (525) throughout the day, indicating a TLS configuration issue on that subdomain's origin. --- ## Incident 1 — Origin Unresponsive (10:25 UTC) **Severity:** High **Duration:** ~1 minute **Affected host:** lionwise.co.uk ### What Happened At 10:25 UTC, the origin server for lionwise.co.uk accepted connections but returned empty or invalid responses for 155 requests, triggering Cloudflare 520 errors. Users would have seen a Cloudflare error page instead of a response from the origin. ### Likely Cause - Origin server resource exhaustion under load (CPU, memory, or connection limits) - Web server process crash or restart - Upstream dependency failure causing malformed responses --- ## Incident 2 — Origin Unresponsive (06:00 UTC) **Severity:** Medium **Duration:** ~1 hour window **Affected host:** lionwise.co.uk ### What Happened 37 requests received 520 errors — the origin accepted connections but returned invalid responses. This may be an earlier manifestation of the same instability that peaked at 10:25 UTC. --- ## Incident 3 — SSL Handshake Failures on habseclipse.lionwise.co.uk **Severity:** Medium **Duration:** Intermittent throughout the day **Affected host:** habseclipse.lionwise.co.uk | Time (UTC) | Count | Issue | |---|---|---| | 15:00 | 18 | SSL handshake failed (525) | | 14:00 | 6 | SSL handshake failed (525) | | 03:00 | 1 | SSL handshake failed (525) | | 06:00 | 1 | SSL handshake failed (525) | ### What Happened Cloudflare could not complete an SSL/TLS handshake with the origin for habseclipse.lionwise.co.uk on 26 occasions across the day. Users would have seen an SSL connection error. ### Likely Cause - Expired or invalid SSL certificate on the origin server - TLS version mismatch between Cloudflare and the origin - Origin server not listening on port 443 --- ## Summary of Impact | Incident | Host | Error | Affected Requests | Time (UTC) | |---|---|---|---|---| | Origin unresponsive | lionwise.co.uk | 520 | 155 | 10:25 | | Origin unresponsive | lionwise.co.uk | 520 | 37 | 06:00 | | SSL handshake failure | habseclipse.lionwise.co.uk | 525 | 26 | 03:00–15:00 | **Total user-facing errors:** 218